Refund policy

We want you to love your purchase from Creative Minds 671. If there is an issue with your order, please review our policy below.

Returns & Exchanges
Returns or exchanges are accepted within 14 days of delivery. Items must be unworn, unused, unwashed, and in their original condition.

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Customized & Personalized Orders
Because customized and personalized items are made specifically for you, all customized and personalized sales are final and cannot be returned or exchanged unless the item arrives damaged, defective, or there was an error made by Creative Minds 671.

Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. Include your order number and photos of the item so we can review the issue and assist you.

Refunds
Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or card provider to process the refund.

Shipping Costs
Original shipping charges, including expedited shipping fees, are non-refundable unless the order was incorrect due to an error by Creative Minds 671.

Final Sale Items
Customized/personalized products and items marked Final Sale are not eligible for returns or refunds unless they arrive damaged, defective, or incorrect.

Need Help?
For questions about a return, exchange, or refund, please contact Creative Minds 671 and include your order number.